our policies
7024 Church St E. Brentwood, TN 37027
(615)707.6245
No tipping policy
Remedy Lash Co. has adopted a no tipping policy. This is because we want to provide the most professional, comfortable experience possible. There is no other professional industry that would expect or allow tipping, and we believe that to maintain and promote professionalism in the beauty world, we should hold the same standard. The greatest tip you can give is taking care of your hair / lashes at home with recommended retail, and the all time greatest compliment a business or stylist can receive is a referral. Thank you so much for your business.
CANCELLATION / LATE /NO SHOW POLICY
Remedy Lash Co. has adopted a no tipping policy. This is because we want to provide the most professional, comfortable experience possible. There is no other professional industry that would expect or allow tipping, and we believe that to maintain and promote professionalism in the beauty world, we should hold the same standard. The greatest tip you can give is taking care of your hair / lashes at home with recommended retail, and the all time greatest compliment a business or stylist can receive is a referral. Thank you so much for your business.
refunds
No refunds will be offered on services rendered. If you are unhappy, we will be glad to redo the service to your satisfaction. If you are having issues with retention within 48 hours of your appointment, please notify us within that time frame so we can troubleshoot the issue at no charge to you
COVID 19
Remedy Lash Co is, and has been, operating under the guidelines given to us by the CDC, to the very best of our ability. All of our tools, stations, and supplies are meticulously sanitized - not in any way new as we have always followed state board guidelines, but worth mentioning to reassure our clients. We are (still) requiring masks for all staff, optional for clients. You are more than welcome to request a vaccinated stylist, although we are not mandating vaccines for our team at this time.